Freshservice Consulting for Businesses in Canada

Are you an organization looking for a Freshservice consultant to help integrate an IT management and ticketing system?

Our team of experienced professionals can help you develop a custom solution for all of your support needs.
Freshservice Consulting for Medium to Large Businesses
metaballs in the image

Freshservice Ticket System

Organization Automation Efficiency
metaballs in the image

Organization, automation & efficiency

Freshservice is a market-leading ticketing system because of its extensible features, automation and integration capabilities. If you're just using it with 'out-of-the box' configuration, you are not making the most of your investment.

Mindfield can help you create a multi-channel ticketing system to address all your business needs. Receive tickets via email, portal, phone or in person, create workflows and automation that reduce manual work, and integrate with the rest of your technology to avoid process and data silos.

Freshshervice Integrations

Tons of Integration Options Available

With such a huge variety of software available to businesses, companies have to provide popular integrations so all businesses can benefit from their own software. Our team can help you integrate Freshserivice with popular software including but not limited to:

  • Active Directory & Azure Active Directory

  • Jira & Azure DevOps

  • InTune & SCCM

  • Slack - Gsuite

  • MS Teams & Zoom

Tons of integration options available
metaballs in the image

Freshshervice vs Freshdesk

What are the differences
metaballs in the image

What are the differences?

While both Freshdesk and Freshservice act as help desk solutions, each tool is designed for different purposes. Both pieces of software have a lot in common, but Freshdesk is more of an IT helpdesk software while Freshservice adds additional functionality as a well-rounded IT service management tool.

IT support tools help your entire team manage things like incidents, service requests, hardware, software, subscriptions, licenses, and much more.

Working with Mindfield and Freshservice

Designing and Managing IT

Our extensive experience designing and managing IT departments means we can help you design efficient processes and remove bottlenecks

Implementing Custom

Our experience implementing custom and out-the-box integrations means your Freshservice instance can fit perfectly into your existing technology landscape

Helping our Clients Implement

Our experience helping our clients implement a wide range of software, across every department and use-case, means we can help you design solutions and processes that enable your business

Contracting Process

Our contracting process is simple, and our project management approach efficient and lightweight, meaning we spend more time adding value to your business than on make-work administrative tasks

What People Rave About

To say that Mindfield Consulting is Planet SHIFT Inc.’s key strategic technology partner is an understatement. Our clients’ projects range in complexity and criticality, and the credibility of my company’s brand accelerates when Mindfield is included in the assignment. We reinvent businesses together.
Eileen KirkPlanet SHIFT
(%) Growth
in new clients
and counting


Bring your vision.
We’ll get you there.
                    $01234567890                     B
powered by
Mindfield and counting


Seeking first to understand
Years in Business

Contact Us

Get in touch with our award winning team